Email Templates

Email Templates let you create reusable messages for communicating with candidates during the hiring process. Templates help your team respond faster, maintain consistent communication, and deliver a better candidate experience.

How to Access Email Templates

1Click Tools in the left-hand menu
2Select Email Templates

You'll see a list of all email templates available to your company.

What You Can Do on This Page

Available actions for managing templates

View all existing email templates

Create new templates

Edit or update existing templates

Copy templates to create new ones

Delete templates you no longer need

Search templates by name

Search Email Templates

At the top of the page, use the search bar to quickly find a template. Type part of a template name or keyword to filter the list. The list updates automatically as you type.

This is helpful when you have many templates or multiple team members creating them.

Create a New Email Template

1Click Add Template
2Enter a clear, descriptive template name
3Write the email subject and message content
4Save the template

Once saved, the template will appear in the list and be available when messaging candidates.

Template Actions

Each template includes action buttons on the right side

Edit

Update the subject line or message content

Copy

Duplicate the template to create a new version

Delete

Permanently remove the template

Tip: Hover over an icon to see a tooltip explaining the action.

Best Practices for Email Templates

•Create templates for common scenarios (application received, interview requests, follow-ups, rejections)
•Keep messages short, friendly, and easy to read
•Review templates periodically to keep language and details up to date

Suggested template names:

Application ReceivedInterview RequestInterview ConfirmationRejection NoticeFollow-Up Reminder

Why Email Templates Matter

Respond to candidates faster

Keep messaging consistent across your team

Reduce manual typing and errors

Improve the overall candidate experience

Support a more organized hiring workflow